If your pet goes missing: what to do in the first few hours

As soon as you notice

• Search the area where it went missing and call it calmly. Many hide nearby, especially cats.
• Tell the local police and the council's animal collection service. The law requires you to report the loss within 48 hours at most (Ley 7/2023, the Animal Welfare Act, art. 24.2.g).
• Call the animal shelters and vet clinics in the area.
• If it has a microchip, check in your region's register that the details are correct and mark it as lost if you can.
• Put up posters with a photo and phone number and share it in your local neighbourhood groups.

Get it ready today

• A registered microchip with your current phone number. If you change number or address, update it.
• A tag on the collar with a phone number. With the Petuki QR tag, whoever finds it sees its name and, if you want, your phone number. You can mark it as «lost» from your account.
• A few recent, sharp photos, of its whole body and of its face.

If you find a lost animal

Any vet or the local police can read its microchip. If you cannot keep it, tell the council service: town councils must have a collection service available 24 hours a day (Ley 7/2023).